Terms & Conditions

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Nourish Pilates – Terms and Conditions (T&C’s)

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The following T&C’s apply to Nourish Pilates Classes. We want you to get the most from your bookings and the T&C’s below are set out to help you do this and to safeguard our classes
By booking a class or private Pilates sessions with Nourish Pilates, you are agreeing to the terms and conditions as set out below.

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Before you start

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A health screen questionnaire (PAR-Q) must be completed before taking part in Pilates classes. Please ensure that you update your contact or medical details if they change. This information will be held in strict confidentiality and is a legal requirement for insurance purposes.
 

Payments, Cancellations and Refunds

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Classes are booked in blocks so your space is always available for you every week. We offer a make-up system which allows an opportunity to reschedule subject to availability, if you know in advance you will miss your regular class.

In order to qualify for a make-up you must inform us at least 3 hours in advance of the class you are unable to attend. This can be done by telephone, text or email to info@nourishpilates.co.uk.

Missed classes cannot be carried over to a future term or applied against private lessons.

No refunds can be made for missed classes or holidays.

Places in class cannot be reserved until payment is received via Bacs, cash or cheque. Before the course ends you will be invited to re-enrol for the following course, however if your payment has not been received by the required date your place will be offered to the next person waiting to join.

Nourish Pilates holds a strict non-refundable policy

In the event that we have to cancel a class that you have booked, you will receive a full refund and/or offered a space in an alternative class if suitable.

Towards the end of the course you will be offered first refusal on the next terms spaces. If booking is not secured within the stated time frame then the space will be opened up to the waiting list and you may loose your spot.

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Safety

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Participation in both group and individual sessions is at the individual’s own risk. Always listen to your body and exercise at a pace and level which is best for you. Stop if you feel discomfort and let your instructor know. It is your responsibility to ensure you are capable of carrying out the exercises provided.

Please let your instructor know any changes which may affect your ability to exercise prior to class.

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General

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There is a maximum of 10-12 people per class, some classes will have fewer.

Mobile phones should be switched off or on silent during a class except in exceptional circumstances.

Mats and towels are provided but you are welcome to bring your own.

All equipment is provided and remains the property of Nouirish Pilates at all times.

Nourish Pilates classes will involve hands on correction to ensure safety of technique and that clients achieve their goals.

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Clothing is ideally close fitting and unrestricting rather than baggy so that the instructor can see how you are moving & help you more easily. Items with zips and belts are not recommended. 

For the comfort and privacy of our clients, visitors to classes are not permitted.

Please do not bring any items of value into the studio. We do not accept any liability for any damage or loss to such items.

. All parking is at the owner’s own risk.

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Private/small group sessions

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24 hour cancellation notice is required for private and small group lessons including studio equipment classes. Full payment is required if at least 24 hours notice is not given.

If you arrive late for a private session the session will not be extended and will end at the scheduled time.

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ALL information you provide is held in strict confidence and information is never passed to third parties.

These terms and conditions may be subject to change from time to time without notice.

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Thank you for agreeing to our terms and conditions.